Reply To: Problem Solving and Customer Relationships

Home Forums 3. Ideate Section Discussion (Oct 10 to Oct 16) Problem Solving and Customer Relationships Reply To: Problem Solving and Customer Relationships

#3065
Erin Melnychuk
Moderator

Hello Kyle,

These are fantastic reflections. I particularly love the note about the upside down map – seeing problems from different vantage points is precisely what allows for new perspectives, inviting in innovation. I’m going to borrow that one 🙂

When people tell me they don’t know how to think like a business owner, I do exactly what you mentioned, I remind them that they are a customer. Remember your experiences as customer when making decisions and you’ll think like a business person. Being a business owner means being in tune with your customers.

Thank you for sharing!
~Erin.

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