Reply To: Lonnie Croal – Introduction

Home Forums 1. Participant Introductions (Oct 3 to Oct 9) Lonnie Croal – Introduction Reply To: Lonnie Croal – Introduction

Lonnie Croal

Thanks Judy,

The is a good question and one that I consider important in everything. Relationships are everything. Years ago, I was facilitating an appreciative inquiry process where a quotable quote came from one of the attendees that I will never forget. “Without all of us together, we are us-less”, has never left me. This is a complex and interesting “dance” that we get engaged in. Like my career in policing and college classroom teaching and learning, building trusting relationships is likely the same. Showing vulnerability and holding space for others to feel seen, heard, and understood. I may be making my answer a little too simplified, but trust is the magic that can take years of work and be destroyed in one quick gesture or action. Building trusting relationships with customers has to be the reason why I am in the education world and in small business.

Thank you,

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