Hi Linda, it’s great to welcome you to the forum! Those are certainly great questions. I believe the answers to your second question will naturally emerge from the deep work we’ll have you do on developing your business model. You are in a bit of a unique situation because your business is already operating. Many of the other participants are just developing their start up model. Bringing your financial statements into a coaching session with either Judy or myself might be a good way to explore how your business has been performing financially and look for some opportunities to find efficiencies.